WELCOME TO THE NOVEMBER 2008 PUBNET UPDATE!
  • Send Elsevier orders to SAN 2002280
  • Send Heinemann-Raintree orders to SAN 8574561
  • Taylor & Francis closed 2 mailboxes
  • Faster Pubnet Processing for Vendors!
  • WordStock and Bowker have teamed up!
  • Pubnet Network Upgrade
  • Instant Response & Rapid Response
 
  • Bartlebys Books
  • Black Oak Books Holding Corp
  • Blue Elephant Book Shop
  • and more...
 


Send Elsevier Pubnet orders to SAN 2002280
In December 2007, the Reed Elsevier sale of Harcourt Education to Houghton Mifflin Riverdeep was finalized. In April 2008, Elsevier began using a separate order processing and fulfillment system except for EDI and Pubnet orders, but that has now changed.

As of October 1, 2008, Pubnet customers should send Elsevier orders to SAN 2002280. Elsevier orders sent to the Harcourt SAN after that date will not be processed. Elsevier will download Pubnet orders daily as follows:
  • 4:20 AM Eastern Time
  • 12:20 PM Eastern Time
  • 8:20 PM Eastern Time
Downloaded orders are processed Monday through Saturday. Pubnet orders downloaded on Sunday will not be processed until Monday morning. If you have questions, please contact Elsevier Bookstore Relations at bookstore.relations@elsevier.com.

Elsevier Imprints:
  • Academic Press
  • Architectural Press
  • Butterworth-Heinemann
  • Churchill Livingstone
  • Elsevier
  • Focal Press
  • Morgan Kaufmann
  • Mosby
  • Newnes
  • Saunders
  • Syngress
 
Send Heinemann-Raintree Pubnet orders to SAN 8574561
Heinemann-Raintree is now part of the Capstone Publishers family. The customer service and order fulfillment operations for Heinemann-Raintree will be combined into the Capstone Publishers operations in Mankato, Minnesota.

As of November 1, 2008, Pubnet customers should send Heinemann-Raintree orders to SAN 8574561.

If you have questions, please contact Capstone Publishers customer service at Tel: 888-454-2279.

Capstone Imprints:
  • Capstone Press
  • Compass Point Books
  • Heinemann Raintree
  • Picture Window Books
  • Stone Arch Books
  • Red Brick Learning
 
Taylor & Francis Group Closed Two Pubnet Mailboxes August 1st
Taylor & Francis Group closed two Pubnet Mailboxes on August 1st. The Pubnet mailbox they continue to use is 213196X. The Pubnet Mailboxes that were closed on August 1st were 2021994 and 213960X.

Please direct any questions to Pubnet Technical Support at: Email: support@pubnet.org or Tel: 888-269-5372.

 




Faster Pubnet Processing for Vendors!
You may have noticed some improvements to searching recently with Pubnet. Last week, the Pubnet Technical Development team implemented updates improving performance of searches for Customer SAN, PO Numbers and Ship to SANs. 



 
Wordstock is covering all your book ordering needs!
We are pleased to announce that WordStock and Bowker have teamed up to incorporate Bowker’s Pubnet and PubEasy functionality directly into WordStock. If you have your WordStock system connected to your store’s high speed internet and already place orders through Pubnet, you will be able to find Publisher price & availability, view Publisher order status & backorder status and access all Major US Trade Publishers - including imprints.

Your store must be using WordStock 4.3 (i.e., the ISBN-13 version) and have high speed internet access that connects with to your WordStock server. To get started, contact Wordstock Support E-mail: support@wordstock.com Tel: 800-444-7224.

 
Point of Sale Vendors Integrating Pubnet and PubEasy
Pubnet partners with many Point of Sale vendors to integrate technology in these systems and provide better services to book retailers. In a survey of bookstore practices conducted last year by Bowker, over 50% of retailers surveyed said that one of the most important factors when placing orders is the ability to place order through the POS system.

In addition, Price & Availability was one of the top functions that retailers identified as not available currently in their POS system. This is a feature retailers want to have available with future POS system upgrades. This functionality can now be found through the integration of PubEasy for retailers using Anthology, Booklog, Bookstore Manager, Budgetext and Wordstock.

Check out the functionality that is currently available with POS vendors working with Pubnet: http://www.pubnet.org/community/certifiedpos.html

For questions contact Charlie Friscia at charlie.friscia@bowker.com.
 
Pubnet Instant Response
Instant Response provides retailers with instant purchase order acknowledgments when orders are placed with participating publishers. Retailers will know immediately if a publisher can fulfill their order. No more waiting on hold while customer service verifies an order; no more waiting for publishers to pick up their online orders then begin processing.

US Instant Response Publishers
  • Hachette Book Group - SAN 8525463
  • MPS - SAN 8525587
  • Penguin Group (USA) - SAN 8525455
  • Random House - SAN 8525579
  • Simon & Schuster - SAN 8525471

How Instant Response Works
Instant Response works by integrating Pubnet technology already built into retail POS systems with PubEasy’s interface directly into publisher’s back office systems.

Use the special “Instant Response SAN” listed above to send a Purchase Order via Pubnet to an Instant Response Publisher. Behind the scenes, Pubnet works with PubEasy to place the order directly into the publisher’s back office system, then immediately return a Purchase Order Acknowledgment (POA) using the PubEasy title status code for availability. PubEasy sends the POA back to Pubnet and the retailer’s POS system for retrieval.

How to Sign Up
Retailers will need a SAN as well as memberships in both Pubnet and PubEasy, and accounts need to be validated with each publisher. Click here to download the Pubnet Instant Response registration forms. For more information, contact info@pubnet.org.

If you don’t use a POS system, you can still take advantage of Instant Response by registering for PubEasy.com, which is available at no cost to retailers. Besides Instant Response ordering, PubEasy also provides real-time order and backorder status information plus price and availability checking.

Publishers who would like more information about participating in Instant Response should contact David Campbell at david.campbell@bowker.com or 615-907-9778.
 
Pubnet Rapid Response

Pubnet Rapid Response suppliers guarantee that they will deliver Purchase Order Acknowledgements (POAs) within 15 or 30 minutes of order receipt to retailers.

Rapid Response Publishers

US Higher Ed & Trade Market

  • HarperCollins - SAN 2002086
  • Hopkins Fulfillment Services - SAN 2027348
  • Houghton Mifflin - SAN 2153793
  • NACSCORP - SAN 1342118
  • National Book Network - SAN 6300065 (NEW)
  • Penguin Group (USA) - SAN 2825074 (Rapid Response 30)
  • Rowman & Littlefield Publishing – SAN 2532387 (NEW)
US Christian Market
  • Baker Publishing Group - SAN 2991500
  • CNI Distribution - SAN 6311199
  • Nazarene Publishing House - SAN 2416328
  • Provident-Integrity Distribution - SAN 2496836
How Rapid Response Works
The Rapid Response service is defined as having an 'event-driven mailbox' on Enterprise, Pubnet's core application. As soon as a Purchase Order is placed into the event-driven mailbox, the Rapid Response service sends the data to the Supplier, who is responsible for processing the orders and returning the acknowledgements within a maximum of 15 or 30 minutes. For Purchase Orders sent to Suppliers that can provide immediate turnaround, Rapid Response POAs should be returned within the same session. Once a Supplier implements Rapid Response, all orders are considered Rapid Response orders.
 
Pubnet Network Upgrade

Please be advised on Sunday, November 22nd, we will be upgrading our Internet circuits in order to increase bandwidth and content delivery speed for your benefit. While we anticipate that this change will take approximately 15 minutes, some of you may experience errors while attempting to use certain services or products during the time between Midnight on Saturday, 11/22/08 and 1:00 am EDT Sunday, 11/23/08.

We apologize for any inconvenience this may cause. Please direct any questions to Pubnet Technical Support at: Email: support@pubnet.org or Tel: 888-269-5372.
 




US Trade and Higher Ed Retailers

Barnes & Noble #194 - Texas Christian University Bookstore
Fort Worth, TX 76109
SAN 8014442

 Barnes & Noble #644 - HCC Bookstore Missouri City/Sienna Campus
Missouri City, TX 77459
SAN 3164519		 Barnes & Noble#660 - Rutgers University Bookstore
New Brunswick, NJ 08901
SAN 8014752
Barnes & Noble #661 - Rutgers University-Livingston Campus
Piscataway, NJ 08854
SAN 8014779		 Barnes & Noble #662 - Rutgers Livingston Sweet Shoppe
Piscataway, NJ 08854
SAN 8014795		 Barnes & Noble #663 - Rutgers University Busch Campus Convenience
Piscataway, NJ 08854
SAN 8014809
Barnes & Noble #664 - Rutgers University College Ave. Campus
New Brunswick, NJ 08903
SAN 8014760		 Barnes & Noble #665 - Rutgers University-College Ave. Campus Spirit Shop
New Brunswick, NJ 08901
SAN 8014787		 Barnes & Noble #679 University of Arkansas at Fort Smith
Fort Smith, AR 72903
SAN 8014868
Barnes & Noble #688 NMSU Bookstore Warehouse Facility
Las Cruces, NM 88003
SAN 8014957		 Barnes & Noble #689 DACC Bookstore Warehouse Facility
Las Cruces, NM 88003
SAN 8014965		 Barnes & Noble #699 NMSU-A Bookstore
Alamogordo, NM 88310
SAN 1340581
Barnes & Noble #700 NMSU-C Bookstore Carlsbad, NM 88220
SAN 1582739		 Barnes & Noble #710 Texas Southern University Bookstore
Houston, TX 77004
SAN 1027522		 Bartlebys Books
Wilmington, VT 05363
SAN 1349171
Black Oak Books Holding Corp
Berkeley, CA 94709
SAN 8014094		 Blue Elephant Book Shop
Decatur, GA 30033
SAN 1385070		 Bob Jones University Campus Store
Greenville, SC 29614
SAN 8014493
Books On The River LLC DBA RiverRead Books
Binghamton, NY 13901
SAN 8014272		 Central Washington University - Wildcat Shop
Ellensburg, WA 98926
SAN 8014507		 College BookQuest
Baltimore, MD 21230
SAN 7606516
Confetti Antiques & Books
Spanish Fork, UT 84660
SAN 801440X		 deeperCalling Media
Suwanee, GA 30024
SAN 2549360		 DIESEL A Bookstore - Brentwood
Santa Monica, CA 90402
SAN 8013683
Ebenezer Books
Johnson, VT 05656
SAN 8014744		 Echo Books Inc.
Chester Springs, PA 19425
SAN 8015066
 Gateways Books & Gifts
Santa Cruz, CA 95602
SAN 1278681
Hiram College Bookstore
Hiram, OH 44234
SAN 1010174		 Hooray for Books
Arlington, VA 22201
SAN 8014566		 Jewish Community Center Of Greater Washington
Rockville, MD 20852
SAN 3070085
Jewish Community Center Of Metropolitan Detroit
West Bloomfield, MI 48322
SAN 3084825		 Kaleidoscope Books Cards & Gifts
Upton, MA 01568
SAN 8014647		 Keplers Books & Magazines
Menlo Park, CA 94025
SAN 7606087
L.B. Books & More
North Liberty, IA 52317
SAN 8014736		 Le Enterprise
San Jose, CA 95122
SAN 7606613		 Longitude/Geographica
New York, NY 10001
SAN 1545558
MBS - Capella
Columbia, MO 65203
SAN 8014310		 MBS - EDMC
Columbia, MO 65203
SAN 8014329		 MBS - Kaplan
Columbia, MO 65203
SAN 8014337
MBS - Laureate
Columbia, MO 65203
SAN 8014345		 MBS - Strayer
Columbia, MO 65203
SAN 8014353		 MBS - Virginia
Columbia, MO 65203
SAN 8014361
Mississippi Valley State Univ. Bookstore
Itta Bena, MS 38941
SAN 1026135		 Mrs. Dalloways Literary & Garden Arts
Berkeley, CA 94705
SAN 8012024		 Mystic Journey Bookstore
Venice, CA 90291
SAN 8014663
Prairie Pages Bookseller LLC
Pierre, SD 57501
SAN 8007829		 Puddnhead Books
Webster Groves, MO 63119
SAN 8014515		 Rainbow Book Agencies
Fairfield, VIC 3078
SAN 9013725
Rakestraw Books
Danville, CA 94526
SAN 122607X		 Red Tail Books (dba The Bookcellar)
Brattleboro, VT 05301
SAN 8001790		 Rizzoli Bookstores
New York, NY 10019
SAN 1468200
S.W. Virginia Comm College Bookstore
Cedar Bluff, VA 24609
SAN 1091409		 SRJC Bookstore- Petaluma
Petaluma, CA 94954
SAN 8014728

The Bookshelf
Thomasville, GA 31792
SAN 131758X
The College Superstore
Las Vegas, NV 89118
SAN 801504X		 The Green Arcade
San Francisco, CA 94102
SAN 8014523		 The Green Toad Bookstore
Oneonta, NY 13820
SAN 8014116
The Village Bookstore
Pleasantville, NY 10570
SAN 1205374		 Tree of Life - Cornerstone University Bookstore
Marion, IN 46953
SAN 1550535		 United Publishers Services Limited
Tokyo 140-0002
SAN 0143669
Urban Think Bookstore
Orlando, FL 32801
SAN 1973614		  

 
     
US Trade and Higher Ed Vendors
Elsevier
Orlando, FL 32887
SAN 2002280		 Heinemann - Raintree
Mankato, MN 56001
SAN 8574561		 Ingram Library Services - ILS/IT
La Vergne, TN 37086
SAN 1697978ILS
Nebraska Book Company (Corp)
Lincoln, NE 68512
SAN 801468X		 The Booksource Inc.
St Louis, MO 63110
SAN 6318371		  
     
US Christian Retailers
Fuller Seminary Bookstore
Pasadena, CA 91101
SAN 1806203		    
     
US Christian Vendors
Beyond Digital Imaging
Markham, ON L3R 4Y4
SAN 7601220		 Brilliance Audio
Grand Haven, MI 49417
SAN 6901395		 Charles Capps Ministries Inc.
Broken Arrow, OK 74012
SAN 8575266
Clearplay Inc.
Salt Lake City, UT 84107
SAN 8016794330		 Eternal Pictures Inc.
Coral Springs, FL 33065
SAN 7606648		 Evangel Publishing House
Nappanee IN 46550-0189
SAN 2117940
Family Harvest Church
Tinley Park IL 60487
SAN 8014817		 Gardenfire
Nixa, MO 65714
SAN 7605072GF		 Outreach Inc.
Vista, CA 92081
7606508
PC Treasures
Oxford, MI 48371
SAN 8570930		    
     
Canadian Retailers
Aware House Books
Regina, SK S4T1N3
SAN S17090305		 Ben McNally Books
Toronto, ON M5H4R2
SAN S7600763		 Blessings Christian Marketplace
Chilliwack BC V2P1L5
SAN S1183923
Christian Publications
Kelowna, BC V1Y 8P8
SAN S1825798		 Coutts Library Service Ltd.
Toronto, ON M5V 1L8
SAN 169989X		 Hemingways Books
Abbotsford, BC V25 2H1
SAN S7601271
HMV Canada
Etobicoke, ON M9C 5K6
SAN 760128X		 The Light Christian Store
Winnipeg, MB R3T 5J9
SAN S1186957		  
     
Canadian Vendors
BTLF
Montreal, QC H2X 3J7
SAN S7602618		    
     




David Campell - New Account Manager for Pubnet Trade and Higher Ed

David Campbell is now working with Publishers in Trade and Higher Ed as the Account manager for Pubnet in those markets. David continues to work with the US Christian Publishers.  Anyone who has previously worked with Bruce Miller on Pubnet, should now direct questions to David Campbell.

David Campbell
Phone: 615-907-9778
Toll-Free: 866-414-3043
Fax: 615-216-0479
E-mail: david.campbell@bowker.com

Chuck Lamantia continues to work with the Canadian Pubnet community.

Chuck Lamantia
Phone: 705-328-1990
Fax: 705-328-9302
Toll-Free: 877-428-1990
E-mail: chuck.lamantia@bowker.com
 
Resources
For questions or comments about any of the articles in this newsletter, contact  info@pubnet.org
For questions about Pubnet, contact Pubnet Technical Support support@pubnet.org or call 888-269-5372
For the latest information on Pubnet, visit www.pubnet.org
For news on Bowker, visit www.bowker.com
 
Sign Up for Pubnet Community News


Click Here to sign up for Pubnet Community News